We’re here to help! If you don’t find what you’re looking for, please email customer care
Maison Anne Carminati accepts all major credit and debit cards including Visa, Mastercard and American Express. You can place your order securely on the website.
Yes. Your payment and personal information is always safe. Our SSL/HTTPS software is the industry standard and among the best software available today for secure commerce transactions. All the submitted information is coded and signed; it cannot be intercepted nor read by a third party.
If you see a product you like on the website that is out of stock, please email customer care, we will check if the item can be manufactured for you.
If something has been removed from our site, this means that it is no longer available. Our French ateliers only produce on a small scale to meet the highest of expectations. Our Couture and Timeless Pleasures Collections are limited editions. However, it may still be worth emailing customer care, as we may be able to track it down for you.
No, once an order has been placed, unfortunately we cannot change it. If you would like to purchase additional items, please place another order on the website.
Free swatches are available to order for all luxury pillows and bedding products. Select your swatches on each style page. There is no fee or shipping charges for swatch requests.
Our samples are pre-cut and posted from our warehouse meaning we are unable to specify which part of the pattern you will receive. If you’d like some help color matching part of the pattern, please email customer care.
Sample orders will arrive in 7-10 working days. If you need faster delivery on a sample, please email customer care and we’ll do our best to get it to you as quickly as we can.
Unfortunately, we do not sell our pillow covers without the inserts. We want our customers to have the highest quality throw pillows that are filled with our French white duck down and feather insert.
Our throw pillows are specially filled with various densities depending on size and fabric that represent our luxury pillow in the best way while offering both comfort and support.
Please refer to the individual product pages for specifics on each item.
Please visit our maintenance and care page for in depth details regarding the maintenance of your Maison Anne Carminati pillows.
Yes, we are able to customize your pillows in a number of ways. We can offer custom sizes of an existing design at no additional cost. We can also assist you in selecting fabrics, trimmings, and selecting sizes according to your requirements and wishes. Maison Anne Carminati works with small French Ateliers that produce the finest custom luxury pillows. Please check our Custom Design page on our site.
At Maison Anne Carminati, we use our shams as a sleeping pillow because you should sleep with style and comfort. A pillowcase is a standard pillow cover that has one open end and we believe that it does not provide the style your bed deserves. Our shams are made of sheeting. If you would prefer pillowcases we can assist you at no additional cost. Please e-mail customer care.
The number of pillows on a bed is determined by the size of your bed, as well as your own personal preference. We recommend not overcrowding your bed with shams, simple and sleek is always best. For a king size bed we recommend using three Euro shams, two King pillowcases and two King shams. For queen-size beds, we recommend two Euro shams, two Standard shams. For twin-size beds, we recommend, one Euro sham and one Standard sham.
The standard width x length of each bed are as follows:
California King: 72” x 84”
King: 76-78” x 80”
Queen: 60” x 80”
Full: 54” x 75”
Depth of mattress may vary.
Should your bed have custom dimensions we can make your sheets based on existing designs to your dimensions at no additional cost. Please e-mail customer care.
Our shams and pillowcases come in a variety of sizes:
Standard sham: 21” x 27”
King sham: 21” x 36”
European sham: 27” x 27”
We can offer other sizes of existing design at no additional costs. Please e-mail customer care.
Bath towel: 28” x 39”
Bath sheet: 39” x 59”
Guest towel: 16” x 24”
Wash cloth: 12″x 12″ or 6″ x 9″
Bath mat: 24” x 39”
We can offer other sizes of existing design at no additional costs depending on the size requested. Please e-mail customer care.
We offer a variety of monogram styles and customization options. Our designers will be happy to assist you with custom dimensions, tape, embroidery and other exquisite details. Please e-mail Custom Inquiries.
Yes, we are able to customize your linens in a number of ways. We can offer custom sizes or colors of an existing design at no additional cost. You may also choose a different bed linen quality; the price may vary depending on the linens chosen. We can assist you creating your own line of bed, bath or table linens. We offer hand-appliqued, monogramming, hand-guided embroidery to match or complement any china or fabric pattern or just create your own. Maison Anne Carminati works with small French Ateliers that produce the finest quality. We offer any size bed, bath or table linen in an unlimited color palette that is entirely personal to you. Please check our Custom Design on our site.
Please contact customer care. Our team will assist you in checking availability.
We do not offer gift wrapping or notes at this time.
Please visit our care and maintenance page for in depth details regarding washing your linens.